How To Refuse Delivery Of An Amazon Package? A Legal Guide

You’ve come to the correct place if you’re wondering how to refuse an Amazon delivery. As with any online purchase, there may come a time when you have to decline Amazon delivery. Orders may need to be canceled if you decide to return items, get the wrong item, or find a defect in the product. But you must know how to refuse delivery of an Amazon package.

Reasons for Refusing Delivery of an Amazon Package:

A change of mind after placing an order is one potential cause for cancellation. You can refuse delivery if the item is not what you want to pay for. It’s possible that Amazon accidentally sent you the wrong item. Should this occur, you will have to decline the delivery and place a fresh order for the correct item.

If an item is damaged or defective, it should be refused upon delivery in order to avoid incurring charges. Rarely, one of the items in your delivery may disappear. The best course of action in this case would be to refuse the shipment and then contact Amazon.

in the event that delivery is delayed. You might have to refuse the delivery and look for another option if you have a tight deadline for receiving the item.

How to Refuse Delivery of an Amazon Package Online?

There are two primary methods available to you if you need to decline an Amazon delivery. If your delivery hasn’t arrived yet, you can cancel it online by following these steps.

  • Navigate to your Amazon account’s “Your Orders” section.
  • Just find the order you want to cancel and click the “Cancel Items” button next to it.
  • After choosing the item or items you want to cancel, click “Cancel Checked Items.”
  • Please follow the on-screen instructions to cancel.
  • If everything went well with your cancellation, you should receive an email from Amazon confirming it.
  • Only things that haven’t shipped yet can be canceled. In the event that your order has shipped, you will have to physically reject the delivery.

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How to Refuse Delivery of an Amazon Package in-Person?

If your package has already been delivered, here’s how to decline it in person with grace:

  • Please do not open the package at all.
  • Put a “Return to Sender” sticker on the outside of the package.
  • Ship the item back to the delivery service. If the delivery person left it at your door and you need to arrange for a pickup, you may need to contact the relevant carrier.
  • Obtain a receipt or tracking number as proof that you returned an item.
  • If the carrier refuses to accept the shipment, get in touch with Amazon customer service to schedule a return.

What Happens If Someone Refuse Delivery of an Amazon Package?

There are a few things you should be aware of before turning down an Amazon package. The item price and any applicable taxes will be refunded to you; the shipping fee will not be covered.

After the package is received by Amazon or the seller, the refund will be processed back to the original payment method within 3–5 business days period. You will get a complete refund if Amazon fulfilled the package. 

However, the seller may deduct a restocking fee or a shipping charge from your refund if the package was sold by a third-party seller. If Amazon sent you a gift or a promotional item, you cannot refuse delivery and won’t get a refund. You can get in touch with Amazon customer support and ask for a replacement or reimbursement if you refused delivery because you received an incorrect or damaged item.

Can You Avoid Receiving Unwanted Packages from Amazon?

The best defense against getting unsolicited packages from Amazon is to order with caution and double-check the information before confirming. These pointers will assist you in doing that:

  • Verify that the Amazon account you are logged into is your own and not someone else’s.
  • Before placing an order, make sure to check the delivery address and the method of payment.
  • Confirm that you ordered the right item and quantity by checking the order summary and the confirmation email.
  • Using email alerts or your Amazon account, you can keep track of the status of your order and when it will arrive.
  • If you decide to cancel an order before it ships, try to do so as soon as possible.

Final words

Refusing an Amazon shipment doesn’t have to be difficult if you know what common mistakes to avoid. If you need to return the box for a refund because of a damaged item, an order error, or a change of plans, it’s simple to do so thanks to Amazon’s delivery refusal policy.

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